GBS runs a series of public courses covering all of our core training issues from Presentation Skills, Assertiveness and Negotiation through to Creativity and Training Trainers.

These are one and two day courses, mostly for 8 delegates (6 in the case of Presentation), which offer individuals the best of GBS's extensive training expertise.

Because numbers are kept low, we can adapt the material on these courses to fit the needs of the individual participants and ensure they get an excellent range of tools and techniques to develop their skills.

Held at GBS's premises, we provide a comfortable, easy and enjoyable environment in which to tackle the heart of these issues. Every course is run with two facilitators and delegates have ample time and encouragement to practise and perfect the tools that suit their style.

Advanced Presentation Skills Course

This Advanced Presentation Skills Course provides a practical opportunity to enhance current presentation skills and add finesse to the delivery of presentations. It looks at how to make a presentation persuasive, even for audiences where there are different levels of communication and understanding.

Appraisal Training and Performance Management Course

This one day Public Appraisal Training and Performance Management Course looks at the people side of performance management and appraisals. It addresses the difficult, more confrontational issues that are bound to arise if the process is anything more than a 'tick the box' exercise.

Assertiveness Training Course

This One Day Public Assertiveness Skills Course is designed to help people feel better about who they are and to recognise the store of resources they already have at their disposal. It's not a course about teaching the 'right' way to behave, more about opening up increased communication choices and possibilities.

Body Language Course

This One Day Public Body Language Course is designed to help delegates make the impact they want through awareness of their non verbal communication, to feel more in control in a meeting or presentation situation, and to feel more confident and in charge of situations and working relationships.

Building Business Relationships Course

Gaining clients' confidence and trust in you, your company or your project is key to developing good business relationships. Too often, consultants, sales people or other company representatives go into meetings in one way communication mode, deluging clients (or potential clients) with too much information and barely drawing breath.

Business Networking Course

GBS doesn't profess to have a right way or a wrong way to network. In this Public Business Networking Course we aim to find what will work best for you in any given situation. Individuals will be encouraged to discuss, interact, role play, practise communication and challenge themselves – it's meant to be fun!

Business Selling and Pitching Course

This one-day Public Pitching for Business Course will look at versatility and influencing to enable participants to transform 'selling situations' into opportunities for relationship building. In particular, we will expand the range of communication techniques used to deliver information and raise awareness of personal style. A winning combination for your next big pitch!

Change Management Course

This one-day Public Change Management course will explore the impact of change on individuals and teams, helping people to become more aware of how to approach uncertainty in their work environments. We feel it is important to acknowledge the difficulties that arise before being able to create a shift in attitude and get the buy in needed, to make periods of change an opportunity for growth.

Coaching and Mentoring Course

This one-day Public Coaching and Mentoring Course will explore and define the role of the coach/mentor. Tools and techniques will be provided to create best practice for effective mentoring relationships. Participants will be assisted in defining a coaching/mentoring template and action plan they can immediately employ in the workplace.

Communication Skills Course

This one-day Public Communication Skills Course provides participants with the skills, tools and insight to make a substantial difference to the way communication happens around them, and to improve communication within their work environment.

Conflict Management Course

This Public Conflict Management Course is for individuals who want to deal more effectively with difficult situations and people. Following the course Conflict should become something to choose rather than avoid.

Creative Business Writing Course

Our Public Creative Business Writing Course is open to -

All those who suffer from WPS (White Page Syndrome - a serious condition whereby blank pages induce blank minds

Anyone for whom a deadline for the annual report or project may mean procrastination, sick days, fear and loathing... even spitting

Everyone who simply lacks the confidence to string an interesting sentence or two together

We'll gear the day to whatever your personal writing pitfalls are - and we all have them! We'll share all we know about ways to unblock and unleash your writing potential. There'll be armfuls of practical writing tips and techniques on offer for you to translate your communication strengths into fluent and readable writing that makes an impact.

Creativity and Innovation Course

A day-long Public Creativity and Innovation Course is a journey into not whether you're creative, but how you're creative. Based on our 'Five Windows' model you'll will be encouraged to abandon your 'Doing it right' head and replace it with a head that enjoys the journey without concern for a destination. Unleashing your creativity without a safety net is sometimes an unsettling process. However, this structured creativity and innovation workshop will guarantee a challenging day, by the end of which you will have discovered just how creative you can be. Since creativity by its very nature can be messy, the final part of the day looks at how we channel that creativity into practical innovation. And by the way ...it's a lot of fun!

Customer Service Course

This Public Customer Service Training Course is centred on what you might call 'the human moment' - when businesses actually have personal interaction with their customers rather than communicating via technology to get their message across. This one day open customer care course provides participants with the capacity to deliver good customer care even in the most difficult circumstances. It will also enable them to deal with potentially difficult customers.

Facilitation and Better Meetings Course

This one-day Public Facilitation and Better Meetings Course will transform the way that managing meetings is viewed, prepared for, attended, participated in and most importantly, how long they take. Effective facilitation techniques including; communication skills, listening skills, rapport building, assertiveness, team building and an enhanced understanding of group dynamics which will provide you with a tool-kit to tackle any meeting scenario.

Influencing and Negotiating Skills Course

This one-day Public Influencing and Negotiating Skills Course looks at Influencing and Negotiation as skills that work differently for each individual. Participants get the opportunity to practise a variety of Influencing and Negotiating tools and techniques to see what works for them and what best suits their personal style. Altogether an injection of energy, understanding and communication skills that will help you become an excellent influencer and negotiator.

Interview Skills Training Course

Interviews are tough for everyone. An interview is a challenge to present yourself at your very best. What the people interviewing you want to see is the person that means we can all stop doing this difficult process and get on with appointing someone. This Public Interview Skills Course will enable you to communicate so as to show yourself off to your very best and maximise the chances of getting the job.

Leadership Development Course

Think of a Leader you admire? What constitutes a good leader?
Over a two-day Public Leadership Development Course we explore ways to Inspire and Motivate your team, department, company, club or even your family. The essence of good leadership is a leader with good communication skills, excellent team building capacity and the ability to bring the best out of everybody. Our approach is both challenging and insightful and our aim is to develop each individual's leadership style.

Line Management Course

This Two Day Public Line Management Course is designed for people who are getting to grips with managing people for the first time. It will quickly help marshal each individual's present communication resources and give them a development plan to go forward with.

Media Skills Training Course

Dealing with the media offers fantastic opportunities for raising and managing your company's profile with a wide audience. This one day Public Media Skills Training Course will help you prepare and deliver your communication so that the message that gets through is the one you want to put across.

Negotiation Skills Course

Negotiation is an everyday part of life - we're always negotiating, with varying degrees of success. This one day Public Negotiation Skills Course highlights the skills and qualities we already use, introduces some new ones and hones them all for more effective use in lots of different negotiation scenarios.

Personal Impact Course

This Public one-day Personal Impact Course is a day devoted to understanding how all of us impact on others. Starting generally on how 'making an impact' works, we then take a detailed look at how you can improve your ability to influence others. First we examine the whole area of verbal and non-verbal communication and get an appreciation of the conventions and boundaries unconsciously observed by everyone. Then we move into an exploration of each person's ability to 'work' their environment.

PowerPoint Presentation Training Course

This Public PowerPoint Presentation Training Course is for all those who work with PowerPoint and would like to create compelling, polished, impactful PowerPoint Presentations. We will take you from scratch to polish in two practical and intensive days.

Presentation Skills Course

This one day Public Effective Presentation Skills Course is open to anyone who has decided they really want to Develop as a Presenter. It doesn't so much deal with the "right way" to present, rather it looks at understanding how the environment in which we have to present works, and how individual presenters can "Work That Environment" in a way which best suits their presentation style.

Presentation Skills Training Course - Two Day Intermediate

This two day Public Intermediate Presentation Training Course is open to anyone who wants to do some in depth work on their ability as a Presenter. It covers all the material from the one day course with a good deal more time devoted to practice. You will work on perfecting your presentation style and preparing for all presentation eventualities.

Project Management Course

This Public Project Management Training Course is an opportunity for individuals to look at the way they handle and manage their projects. A practical look at creating productive teams, communication skills, diffusing conflict, getting quick buy-in, team building and effective delegation to move projects forward. A fun way to approach an often dull process.

Public Speaking Course

Public Speaking Course - Conquering the Fear. Did you know that public speaking tops the list of phobias for most people? Not spiders or heights - public speaking - speech in public! In fact research has revealed that in general people fear speaking in public more than death itself.

Stress Management Course

This one day Stress Management Courses looks at the causes, indicators, symptoms and impact of pressure and stress for you and those around you. The course will also give you techniques to manage stress and pressure in yourself and in others.

Train The Trainer Course
Train The Trainer Course - A Two Day Public Train The Trainer programme for anyone who has to train others in any capacity.

Writing Winning Tenders Course

Writing Winning Tenders Course - Getting inside the customer's head is a great place to start. If you understand how they see the world and why they are tendering this can help to shape the way you communicate the proposal. But then you need to write a proposal that will really knock their socks off; you need to write to win.